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Download The Manuals and Instructions
Download The Manuals and Instructions
Specifications F.A.Q.
Before you set out on your electric snowbike adventure, take a moment to read our FAQ
What are the dimensions of a MoonBike?
What are the dimensions of a MoonBike?
We designed MoonBikes to not only be easy to ride but also easy to transport, park, and store. A MoonBike is only 88 inches (225 cm) long including the skis and less than 30 inches (70 cm) wide including the handlebars. Its maximum height is 40 inches (1 m). Given its compact size, a MoonBike can easily fit through a standard 35 inch (90 cm) door.
What is the weight of a MoonBike?
What is the weight of a MoonBike?
A MoonBike is easy to handle since it only weighs 182 lbs (82 kg). The battery can also be removed to make handling the bike even easier. Without its battery, a MoonBike weighs only 155 lbs (70 kg).
What is the top speed of a MoonBike?
What is the top speed of a MoonBike?
A MoonBike can go up to 26 mph (42 km/h).
How far can you go before a MoonBike needs to be recharged?
How far can you go before a MoonBike needs to be recharged?
The battery life on a MoonBike depends on several variables, such as the terrain and conditions during your ride. Typically, you can ride your MoonBike up to 22 miles (35 km) when in Eco Mode. In Sport Mode, you can ride 12 to 15 miles (20 to 25 km). You can double these distances by adding a second battery.
What is the power of the engine?
What is the power of the engine?
The maximum power of the motor is 3kW
In what type of terrain can I use my MoonBike?
In what type of terrain can I use my MoonBike?
Be assured, you can use your MoonBike in any type of snow (powder, packed snow, ice). The perfect condition are of course the fresh powder. The steepness of the terrain must be at max 40% and the snow depth 30cm (1ft).
Also, the MoonBike is not designed to go in sand,grass,rocks or water.
Can two people ride the MoonBikes?
Can two people ride the MoonBikes?
Unfortunately, the MoonBike is not designed for two people on it. The MoonBike can handle a load of 120 kg (260lbs).Therefore, it is also possible to tow a sled in addition to the driver.
BATTERY F.A.Q.
How long does it take to charge a battery?
How long does it take to charge a battery?
The charging time for your MoonBike depends on your battery’s capacity and the type of charger you are using. With the standard charger, it takes 2.5 hours to charge a MoonBike battery that has been depleted to 50% of its capacity. You can fully charge a battery that is completely depleted in less than 5.5 hours. With the fast charger, it takes just over an hour to charge a MoonBike battery that has been depleted to 50% of its capacity. For a full charge, it will only take 2.5 hours.
What type of plug can I use?
What type of plug can I use?
You can connect your battery charger to a 110V or 220V power outlet.
Is the battery life affected by the cold?
Is the battery life affected by the cold?
Very low temperatures do not affect a battery’s life as long as a MoonBike is switched on (in the ON position). The battery box is actually heated and provides protection against the cold in temperatures down to -25°C (-13°F).
When you are not using your MoonBike, however, we recommend avoiding exposing its battery to low temperatures. When not in use, a battery should be stored at 20 to 80% of its capacity and recharged at least once every three months.
How do i charge my MoonBike?
How do i charge my MoonBike?
There are two ways to charge your MoonBike: plug the battery charger cable directly into your MoonBike or remove the battery and charge it separately. To directly charge your MoonBike, simply plug the battery charger’s power cable into the wall socket and then plug the charger into your battery. If you wish to charge your battery separately, it can easily and quickly be removed from its case. This is especially convenient for storing your battery away from low temperatures.
Spare Parts
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Regular price$140.00 USDRegular priceSale price$140.00 USD Save $-140.00 USD (%)Unit priceperTrack Shock Absorber
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Regular price$25.00 USDRegular priceSale price$25.00 USD Save $-25.00 USD (%)Unit priceperStarter key (without connector)
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Regular price$290.00 USDRegular priceSale price$290.00 USD Save $-290.00 USD (%)Unit priceperSki3 colors
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Regular price$70.00 USDRegular priceSale price$70.00 USD Save $-70.00 USD (%)Unit priceperBox Cover3 colors
Batteries and chargers
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Regular price$2,500.00 USDRegular priceSale price$2,500.00 USD Save $-2,500.00 USD (%)Unit priceperPerformance Battery 3,2Kwh
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Regular price$130.00 USDRegular priceSale price$130.00 USD Save $-130.00 USD (%)Unit priceperStandard Charger 84V 4A Canada
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Regular price$1,900.00 USDRegular priceSale price$1,900.00 USD Save $-1,900.00 USD (%)Unit priceperSandard Battery 2,5Kwh
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Regular price$410.00 USDRegular priceSale price$410.00 USD Save $-410.00 USD (%)Unit priceperFast Charger 84V 12A Canada